2019 Shimano Multi Service Events & STEPS Demo Tour

Spend some time with Sam Elenes and company as Shimano's Multi-Service team supports the 2019 Levi's GranFondo in Santa Rosa, CA.

Go behind the scenes with the Shimano Multi-Service Team at the 2019 Redlands Bicycle Classic. The Redlands Classic is the longest continuous running invitational, professional stage race in American bike racing.

Learn how Shimano Neutral Support has been supporting the cycling industry for over 35 years, by promoting health and happiness through the world around us.

Shimano Multi-Service

That's a Good Blue

Shimano Multi-Service technicians have been supporting riders for over 35 years at everything from regional rides and races to elite world class competitions. Our mechanics are part of a global team that serves as the official technical support for USA Cycling and the UCI.

Shimano STEPS Demo Events

Test Ride a Shimano STEPS E-Bike

The Shimano STEPS Demo Team will be traveling around North America with a fleet of Shimano STEPS bikes for consumers to test ride.


Sedona MTB Festival

March 1-3

Sedona, AZ

STEPS Demo Event & SMS on site

Pivot/STEPS @ Higher Ground

March 2

Tallahassee, FL

Pivot/STEPS @ Truly Spokin

March 3

Pensacola, FL

Santo's Fat Tire Festival

March 9-11

Santos, FL

Redlands Bicycle Classic

March 13-17

Redlands, CA


Joe Martin Stage Race

April 4-7

Fayetteville, AR

Sea Otter Classic

April 11-14

Monterey, CA

STEPS Demo Event & SMS on site

Epic Rides Whiskey 50

April 26-28

Prescott, AZ

Whitewater Center TuckFest

April 26-28

Charlotte, NC


Tour of the Gila

May 1-5

Silver City, NM

Fruita Fat Tire Festival

May 3-5

Fruita, CO

USA Cycling MTB Nationals

May 11

Palo Duro Canyon, TX

Epic Rides Grand Junction Off-Road

May 17

Grand Junction, CO

Atlanta Cycling Festival

May 11-17

Atlanta, GA

Iron Horse Bicycle Classic

May 24-26

Durango, CO

Big Mountain Enduro #1

May 25-26

Santa Fe, NM


The Armed Forces Cycling Classic

June 1-2

Arlington, VA

Eagle Outside Festival

June 1-2

Eagle, CO

Truckee Dirt Fondo

June 6-8

Truckee, CA

North Star Grand Prix

June 12-16

Minneapolis, MN

Outerbike #1

June 21-23

Sun Valley, ID

Epic Rides Carson City

June 28-30

Carson City, NV


June 28-30

Kingdom Trails, VT


USA Crits #5

July 13

Boise, ID

Dirt Rag Festival #2

July 12-14

West Virginia

STEPS Demo Event & SMS on site

Hincapie Fondo #3

July 14

Boise, ID

Big Mountain Enduro #2

July 13

Winter Park, CO

USA Crits #6

July 20

Salt Lake City, UT

USA Cycling MTB Nationals

July 23-28

Winter Park, CO

USA Crits #7

July 27

San Rafael, CA


Yeti Tribe Gathering

August 1-4

Telluride, CO

Downieville Classic

August 2-4

Downieville, CA

Mid-Atlantic Overland Festival

August 8-11

Huntingdon, PA

Tour of Utah

August 12-18


Outerbike #2

August 16-18

Crested Butte, CO

Big Mountain Enduro Finals

August 17-18

Snowmass, CO

Colorado Classic

August 22-25


Hotter'n Hell

August 22-25

Wichita Falls, TX

Enduro World Series

August 24-25

Northstar, CA


UCI MTB World Cup

Sept 6-8

Snowshoe, WV

CX World Cup Jingle Cross

September 13-15

Iowa City, IA

Trek CX World Cup

September 20-22

Waterloo, WI

Stetina's Sierra Prospect

September 21-22

Carson City, NV


Levi's GranFondo

October 3-6

Santa Rosa, CA

Outerbike #3

October 4-6

Moab, UT

STEPS Demo Event & SMS on site

IRONMAN World Championships

October 9-12

Kona, HI

Epic Rides Oz Trails

October 11-13

Bentonville, AR

Outdoor Market

October 11-13

Charlotte, NC

USA Cycling Collegiate MTB Nationals

October 18-20

Durango, CO

Outerbike #4

October 25-27

Bentonville, AR


Fig Fondo by CTS

November 9

Santa Ynez, CA

Revolution Bike Festival

November 8-10

Los Angeles, CA

Alafia Fat Tire Festival

November 8-10

Lithia, FL


USA Cycling CX Nationals

December 10-15



Meet the Team

Shimano's Multi-Service Team and STEPS Demo Tour Team will be traveling to events around North America in 2019. Learn a little more about the team and be sure to say hi at your next event!

Shimano Multi-Service

Shimano Multi-Service technicians have been supporting riders for over 34 years at everything from regional rides and races to elite world class competitions. Our mechanics are part of a global team that serves as the official technical support for USA Cycling and the UCI.

Samuel Elenes

Born in Cali, Raised in Los Angeles.
Cut my teeth on the Elite and WorldTour Circuits.
For the time not spent turning a wrench, you might find me behind a camera lens, on the trails, or in the kitchen. If our paths should cross, just know that I'm steady with a wrench and quick with a laugh, so drop by and say ‘Hullo’.

William McPhearson

William is originally from Lynwood, California and currently resides in Costa Mesa, California. When he's not on the road, he enjoys walking with his Greyhound and his wife, playing guitar and riding his motorcycle.

John Alfaro

Born and raised in the foothills of Southern California. When not wrenching away you can find me taking full advantage of the California weather on the Road, MTB and/or BMX as well as in the water. Im a sucker for cookies, coffee and bad jokes so feel free to stop on by with them all!

Brandon Taylor

Brandon is originally from McCall, Idaho and can now be found splitting his time between San Clemente, California and a Big Blue Van at a bike race near you. When not on the road he enjoys traveling to new places, spending time outdoors, photography, and relearning how to ride his bike. If you see him on the road be sure to give him a warm cup of coffee, some cookies, or at the very least, a high five!

Shimano STEPS Demo Tour Team

Meet the Shimano 2019 STEPS demo drivers. They’ll be traveling throughout North America to key consumer events so you can test ride both our e-MTB and e-City electric bike systems.

Brant Havro

Shimano STEPS West Coast Demo Driver

Brant was born and raised in Claremont, California where he found his passion for mountain biking in the local hills. When he is not mountain biking, you can find him enjoying outdoor activities of all kinds.

Adam Kidd

Shimano STEPS East Coast Demo Driver

Adam is originally from Tampa, FL but now lives in Charleston, SC with his wife and two cats. When he’s not on the road, Adam enjoys pedaling his road bike, hitting the local trails, camping, and kayaking.

Robert Plumb

Shimano STEPS Mountain States Demo Driver

Robert loves to be outdoors but especially on two wheels. Bikes make him feel free, whether it’s a long sustained climb or a ripping single track decent through the woods that’s where he is happiest. When he isn’t on the bike you can find him searching for a great photo spot or in the winter ripping corduroy on skis.